Support & Help Center
Welcome to the Strike11 Support Center. Our team is here to assist you with any queries, technical issues, or account-related concerns. Please go through the sections below to find answers or reach out to us directly.
1. Contact Us
If you need assistance, feel free to get in touch with our support team.
- Email: [email protected]
- Phone: +919023044766 (Available from 9 AM - 9 PM IST)
- Live Chat: Available on our app and website
2. Technical Support
Facing issues with the app? Try these steps before contacting support:
- Ensure you have the latest version of the app installed.
- Clear cache and restart the app.
- Check your internet connection.
- If the issue persists, contact our technical team at [email protected].
3. Account & Security
To keep your account secure:
- Do not share your login credentials with anyone.
- Enable two-step authentication if available.
- Report any suspicious activity to [email protected].
4. Feedback & Suggestions
We value your feedback! If you have any suggestions for improvements, please share them with us at [email protected].
5. Response Time
Our support team aims to respond within:
- Email inquiries: 24-48 hours
- Live chat: Instant response (during business hours)
- Phone support: Immediate assistance (during business hours)
- Support tickets: 24-72 hours